UMBRELLA CLAIMS
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Welcome to Umbrella Claims: Is Managing Claims Stealing Precious Time from Growing Your Brokerage?

You're at the right place if you've ever felt the pinch of juggling between intricate claim management and expanding your brokerage.

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Who We Are and What We Do

Umbrella Claims is the premier claims preparation and management firm that exclusively serves brokers like you. We are not an insurance company service provider; our alliance is purely with the customers. Our dedication is clear – managing claims, no distractions, and ensuring the claim process doesn’t obstruct your path to success.

What Sets Us Apart

With over 50 years of combined claims knowledge and experience, our seasoned team is adept at handling any claims scenario.
Claims are complex, and we understand their intricacies better than anyone. Our AICLA-accredited services guarantee accuracy and efficiency.
We are not just any claims service. We tailor our approach, ensuring the satisfaction of both brokers and their customers.
We are solely committed to brokers, offering fuss-free claims management services that drive value and efficiency.

Addressing Your Concerns

We understand the apprehensions you might have

The Myth of Superiority:

There’s a prevalent industry myth – “No one can handle my clients’ claims as well as I can.“

Let us debunk this. Our sole focus is claims. We aren’t juggling. We aren’t distracted. We are specialists.

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Unique Process

Our Unique Process

You reach out, signaling interest.
This provides the protections you need for your data and customers.
You grant us access to your claims system.
We take over, analysing current claims and planning their management.
All new claims are registered by us on your behalf.
You receive a monthly invoice for our specialised services.
We see all claims through to finalisation, ensuring transparency and efficiency.

The Origin of Umbrella Claims

Observing the increased complexity of claims and the struggle of brokers, we discerned a clear need for specialised claims management. Managing claims for brokers lets brokers focus on what they do best.

Umbrella Claims

Our team brings over 30 years of deep industry knowledge, having held significant positions in New Zealand and Australia. Having managed a vast team and served as a national assessment manager in Sydney, her experience is unparalleled.

Make the Shift Today!

Let us manage the complexities of claims while you focus on your brokerage journey. Complete the application form now and embark on a journey of efficient claims management with Umbrella Claims.
Whether you’re a fledgling broker or established in the industry, Umbrella Claims promises to be your unwavering claims management partner.

Frequently Asked Questions

Umbrella Claims is exclusively crafted for brokers, particularly those in small broker businesses with a team size of 1 to 3 people. We take over the claim management process so brokers can focus on growing their businesses.
Trust is paramount. We guarantee through a strict contract that we will neither provide underwriting advice to your clients nor share their information. Our aim is solely to manage claims effectively.

Our process is straightforward:

  1. Broker contacts us to initiate our services.
  2. Contract signed
  3. We are granted access to the broker’s claims system.
  4. We manage current claims and lodge new ones.
  5. Brokers receive a monthly invoice for our services.
  6. We see every claim through to its completion.
It’s a common misconception. While brokers excel at what they do, managing claims can be cumbersome and distracting. With over 50 years of combined experience, our team specialises exclusively in claims, ensuring expertise and a focused approach.
Our difference lies in our exclusive dedication to brokers. We are customer-centric, understand insurance intricacies and our services are AICLA-accredited. Plus, our expertise is unparalleled with over 50 years of industry experience.
Complete our application form to apply for our claims management. We’ll guide you through every step thereafter.
We provide a tailored approach, ensuring both brokers and their clients are satisfied. Our decades of experience means we understand claims deeply, and our sole focus on claims ensures undivided attention to each case.
While we pride ourselves on premium services, we understand budget constraints. Umbrella Claims is your answer if you’re looking for hassle-free management for your company.

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